Spare Parts Administrator at Cargotec

Kalmar keeps global trade moving. Our innovative solutions contribute to every fourth container movement in the world and help transform the future of cargo handling. We believe in collaboration, delivering on our promises and that people make the difference.

Purpose of the position

Kalmar is looking for a Spare Parts Administrator who will be responsible for all aspects of the spare parts order process and sales administration by providing information to internal and external customers on availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately.

Main tasks and responsibilities

  • Process customer parts requests from initial enquiry through to invoicing
  • Use available tools to identify sales gaps and increase customer capture rate
  • Support the service team to secure larger parts tenders
  • Book in all incoming parts
  • Deal with technical enquiries for parts carrying out part number and drawing interpretation
  • Provide information for month end reporting
  • Liaise with product factory parts department
  • Process and record part returns.

What you’ll need to succeed

The ideal candidate would have good communication skills, including good telephone manner and also the ability to successfully interface with other departments and personnel in potentially stressful situations.
Ideally you have:
● GCSE level
● Experience of a service organization
● Product knowledge and experience in parts sales
● SAP system knowledge
● Good level of computer literacy
● Organised and well-structured approach.

You will be part of

We believe in our people as it is our people who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away no matter how big the challenge. We succeed because we do it together.

Interested to join?

If you are excited about this opportunity, please submit your CV now, we are looking forward to meeting you.
For further information please contact Keith Winqvist, Service Operations Supervisor by email at

Kalmar is part of Cargotec

Kalmar is the global leader in sustainable cargo handling for ports, terminals, distribution centres and heavy industry. With our extensive electric portfolio and global service network, we help our customers move towards safer, more eco-efficient and productive operations. Together, we develop innovative solutions that shape the future of our industry, improving our customers’ every move.
Kalmar is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2022 totalled approximately EUR 4 billion and it employs around 11,500 people.

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