Your role in our team

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  You will provide support to internal and external customer including account management, quoting process, proposal development, order entry and key account customer service support.
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  You will handle customer orders from quotation to final payment. Solves problems regarding product issues, including warranty and field service requests.
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  You will maintain business relationship with existing customers and help build new client relationships.
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  You will promote 'add-on' sales for key accounts.
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  You will work closely with business development team and project execution team.
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  You will analyze problems, identify trends and develop strategies for maximizing Sales Revenue
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  You will liaison between purchasing, engineering, accounting, shipping and customers.
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  You will communicate daily with Supply Chain team and vendors to ensure on-time delivery.
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  You will review and manage backlog and Provide timely information to customers regarding orders in house.
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  You will expedite payments and process billing. Follow up with customers on Past Due invoices.
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  You will maintain customer records and files, including accurate account setup and pricing for key accounts.
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  You will administer Material Return process.
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  You will perform other duties as required/assigned by manager.
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  You will manage expectations and projects with a professional attitude by complying with company policies and procedures.

Your profile

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  You have an Associates’ Degree or equivalent combination of education and experience.
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  You have three (3) or more years of successful experience in related field.
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  You have proficient Microsoft Excel skills
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  You have proficiency with ERP; SAP knowledge preferred.
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  You have customer-focus, team-focus, and process driven.
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  You have excellent communication—oral and written.
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  You have ability to work well in time-sensitive situations where customer satisfaction is the ultimate goal.
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  You have ability to apply creative problem-solving techniques to situations using sound business judgment.
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  You have ability to multi-task in an effective, timely and professional manner.
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  You have proven ability to apply attention to detail, role-related accuracy and task follow-through.
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  You have team-oriented operating style with effective interpersonal skills that allow successful business interactions with individuals of all leadership styles, personalities, and career levels.

Your working environment at Körber

Your benefits

• You will receive a competitive salary including a potential for bonuses
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  You have access to competitive Medical, Dental and Vision insurance
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  You will be working in a fast-paced and dynamic environment, with international clients and colleagues
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  You will have a fun casual, and flexible work environment